Remote communications

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Interesting blog article from Trello: https://blog.trello.com/remote-team-communication-cheat-sheet.

I particularly like the points on:
  • Assume positive intent
  • Don't rely on chat decision-making
  • Don't keep your emotions on chat
... and be real:

One of the failure modes of chat is treating it like Formal Communications, since it’s editable, its record persists (up to Mandated Retention Policy Period™) effectively forever, and it can be copied and pasted or grabbed as a screenshot. As far as I can tell this ends up in folks not having real conversations, or not giving the same amount of themselves they’d otherwise give in person.

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