kpmrd blog

I stumbled across an interesting article on eCommerce checkout design by Christian Holst on the Smashing Magazine website (via intershop's twitter feed). He explains that at least 59.8% of potential customers abandon their shopping carts, and then illustrates his 11 fundamental guidelines for avoiding this gained from research with user groups in 2010.

So... I carry a BlackBerry... From blame it on the voices .

' Old school tip ': When you've finished a conference call hang up. Then pick the line up again and check for the dial tone. Chances are there are as many different conference phones as there are conference rooms you'll see in a consulting career, and the only way to know the line is dead is to hear the dial tone of a clean line... think about what the first thing you say after a conference call is; then think about whether you'd want the other people who were on the call to hear it? From icanhascheezburger .

Don't use etcetera etc. in a specification document... From Sober in a nightclub .

With her hand in his hand, They were both happy again. You started taking sides. They started arguing. He said it was her fault. She said it wasn't at all. But the truth lies somewhere in the middle Kate Bush, Between A Man And A Woman, The Sensual World (1989)   When you take a look at it, and you think one thing, and they think something else, the truth probably lies somewhere in the middle.

It's technically about an online gaming incident . But it reminded me that I sometimes build call centres... From icanhascheezeburger . Yeah, Lolcats.

Another image from one of the blogs I read.   From DeadDog . Now, let me state that some of the other posts at DeadDog are NSFW. And as for all blogs, they might apeal to your sense of humour or they might not, and sometimes the posts there appeal to my sense of humour and sometimes not. That's not my blog. There's probably another post to write about how to present other people's points of view without people necesarily believing they're your own - the Devil's advocate argument (and one that I often use myself in order for us to convince ourselves that we've got a good idea). That's another topic. But. Back to the above picture. It would be great to know the original context of it's existance. It looks like an installation somewhere. However it made me think - you're thinking about a new way to run the project. You're looking at a new opportunity. Do you stop to ask whether you should do it or not? Certainly make sure it's a good thin...